EZIBUYPHONES.COM Return Policy

Return policy: We offer a 14-day return policy on items purchased through the EZIBUYPHONES.COM web site. If you have any problems with any of the products you purchase from EZIBUYPHONES.COM then you can return the item(s) to us complete and in as new resaleable condition with orginal pakaging undamaged and we will refund you.

The 14 Day Return Policy does not apply to PBX systems, or AR Series loggers sold through any of our Industry Partners.

To do this please contact our returns department by clicking the "RETURN card board box" icon below, complete the form and we will email you an RCN number , then all you do is send the items back with this RMA number to us in resalable condition.*

Shipping

Orders are normally couriered same day / next day with NZ Couriers where stock is in our EZIBUYPHONES.COM Warehouse. Products are usually delivered overnight following dispatch with some exceptions: some items may take up to 48 hours from the time of dispatch to the South Island. We will contact you if there will be a delay to your product being shipped above and beyond the above.

Warranties

Manufacturer warranties are only offered on products, and only if a warranty is available on those products, details of warranties are generally detail in the description of each product, if you cannot find details or have questions please inquire about the warranties before making a purchase

* 14 Day return policy requires proof of perchase and good to be returned in new unopened and undamaged condition, with all original packaging. Restocking a fee of 20% will apply to goods not in new condition